Policies

Returns

All returns must be approved by Boxwood Finch. Email info@boxwoodfinch.com to initiate your return.

Items sold on sale are final sale, no refunds or exchanges.

Returns will be accepted on full-price items within 14 days of delivery (as verified by courier). Items must be in new, unworn condition, with all tags and in original packaging.

Returns/exchanges will not be issued after 14 days of delivery.

Shipping costs are non-refundable and return/exchange shipping fees are the responsibility of the customer.

Returning Online Purchases to our Brick and Mortar Location

Items purchased online can be returned to our brick and mortar locations within 7 days. Items must be in new, unworn condition, with all tags attached and in original packaging.

Faulty or Incorrect Items

If you feel the item you have received is at fault or incorrect, please email info@boxwoodfinch.com